Do you promise withdrawal times?

No. We avoid exact promises. Payout time can change based on processing, account checks, and banking hours. We provide our best estimate based on published operator guidance and what is shown in the cashier.

How do you decide what appears in your lists?

We focus on UK-facing operators and compare brands on licensing transparency, clarity of terms, banking rules, support access, and safer gambling tools. We aim to list UKGC-licensed sites on our main directories and “best” lists.

Do you remove or move sites down if things change?

Yes. If a brand’s terms, support, or overall experience changes in a way that matters, we may update scores, move it down, or remove it from a list.

Do you handle complaints or disputes with casino operators?

No. We are not a dispute resolution service and we cannot make an operator change a decision. If you have a complaint, start with the operator’s support team. If the issue is not resolved, check whether the operator offers an approved dispute service such as IBAS or eCOGRA.

Do you age-gate demo slots and free-play content?

Yes, we use age-gating on demo content to help protect under-18s. Where required, we may use an age verification service such as AgeChecked before access is granted.

How often do you update the website content?

We aim to update our content regularly. Some more essential pages get frequent updates, others, less time-sensitive pages, get less frequent updates. We aim to publish a last updated date on most of our content to indicate how fresh it is. Typical updates for us include changes to bonuses, offer terms, and deposit/withdrawal options.

Why can payment methods differ by brand?

Payment options can change over time and can also differ by brand and account. Deposit and withdrawal methods can be different, too. The safest check is always your own cashier, plus the operator’s official help pages.

Editorial Policy & Review Standards

BingoMum is a UK gambling information site that covers bingo, casino and slots content. We publish directories, reviews, guides and free-play content to help you understand a site before you sign up or deposit.

Quick summary

What we do: We compare UK-facing bingo, casino and slot sites, explain key terms, and show you what to check before you play.

What we do not do: We do not run gambling sites, we do not take payments, and we do not promise outcomes or exact payout times.

Where to Start on BingoMum

If you want the main hub pages, these are the best entry points.

Bingo sites for UK bingo comparisons and themed lists.
Casino sites for UK casino reviews and quick checks.
Slot sites for slots-focused site analysis and offers.
Bingo guides for helpful and straightforward explainers.
Casino payment methods for deposits and withdrawals by method.
Gambling operators for ownership and network context.
Software providers for platform and game studio context.
Demo slots for free-play previews.
Local bingo halls for comprehensive UK venue listings.

Who Runs BingoMum

BingoMum is operated by Palmer Marketing Ltd, UK Company Number: 09051345, registered office address 20a Albion Road, Broadstairs, Kent, United Kingdom, CT10 2UP.

BingoMum was established and first launched in August 2015.

Our About page includes our company details and how to contact us: About BingoMum.

We are not a gambling operator. We do not handle deposits or withdrawals, and we cannot speed up a casino payout. We are also not a dispute resolution service like IBAS or eCOGRA.

How We Review & Update Content

Our content falls into a few types, and the checks differ slightly by page type.

Reviews and “best” lists

On review and list pages, we check what a UK player actually sees. This includes the offer summary, the small print that affects withdrawals, the payment methods shown, the operator behind the brand, and the availability of safer gambling tools. We also try to keep the language simple so that you can compare sites quickly.

Payment method pages

On payment method pages, we treat the cashier and official operator help pages as the primary references. Deposit and withdrawal options can differ, so we try to cover both and we tell readers what to check before they deposit.

Software and operator pages

Many brands share the same owner or platform, which is why multiple sites can feel similar. Our operator and software pages exist to make that structure easier to understand when you are comparing brands across a network.

Local listings and free-play content

Local bingo pages focus on practical venue information, and we source information directly from the official venue website where possible.

Demo slot pages are designed to let you try games in free play mode before depositing on a real-money site. We use age-gating on demo content to help protect under-18s, and we may use an age verification service such as AgeChecked where required.

How We Choose Brands

We focus on UK-facing brands and prioritise operators that make key information easy to find. That includes licensing details, banking rules, support routes, and safer gambling tools.

We aim to list UKGC-licensed and regulated gambling sites on BingoMum’s main directories and “best” lists. If an operator loses its UK licence, we remove it from our site when we confirm the change.

When we feature a site in a list, it is not a promise of outcomes. It is an editorial judgement based on the checks below.

These are the checks we look for most often.

Licensing transparency: UKGC licensing and company information are visible.
Clear terms: Offers and rules are easy to find and not buried.
Banking clarity: Deposit methods, withdrawal methods, minimums and key rules are visible.
Support access: Clear ways to contact support if something goes wrong.
Safer gambling tools: Limits, time-outs, and self-exclusion options are available.

How We Handle Withdrawal Time Language

We avoid “guaranteed” timing claims. Payout time usually has two parts: casino processing first, then payment delivery. Account checks, banking hours, weekends and bank holidays can change what happens in practice.

You will find us citing ranges, for example “3–5 working days”, where space is limited. These ranges are based on published operator guidance and common banking timeframes, and they can change if checks are needed or banking hours differ. Inside our full reviews, we break down each payment method in more detail.

Offers, Promotions & Terms

Offers can change frequently. We summarise key points in simple terms, but you should always read the operator’s full terms before you deposit.

Payment method exclusions can exist, and some offers have rules that affect withdrawals until conditions are met. If a terms detail is likely to change the decision, we try to call it out.

Safer Gambling Standards

Gambling is for adults only. We signpost support and safer gambling tools across the site. If you need help or want a starting point for UK support options, see: Responsible gambling.

Corrections & Feedback

Payment menus, terms and site features change. If something looks wrong or out of date, you can flag it and we will review it.

Spot something out of date?

Use our contact page and include the brand name, the page URL, what you saw, and the date you checked. A screenshot helps.

How BingoMum Makes Money

BingoMum may earn commission when you click a link and sign up with an operator. This helps fund the site and keep our guides free to use.

The commission does not change the basics of how we write. We still aim for clear terms, clear banking explanations, and cautious timing language where outcomes depend on checks and banking hours.

Our commission does not affect the product or offer you receive and comes at no cost to you.

FAQ

No. Payment options can differ by operator, brand, and account. The safest check is always the cashier on your own account.

Useful links

If you want to check licensing, advertising rules, or safer gambling support, these links are a solid starting point and/or were mentioned on this page.